Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account” section, click on “Orders” to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. With auto-delivery, you save 8% on top of your usual discounts on each delivery.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone
+1 (786) 522-3907
From 9 am to 6 pm (EST)
69 Days
The supplements made an immediate…
The supplements made an immediate impact on my microbiome. I love it.
JOHNSON Stephen
70 Days
SUPERSMART WEIGHT LOSS BOOSTER
SUPERSMART IS A GREAT CO- MPANY, GREAT PRICES,IT'S SO VERY EASY TO GET A HOLD OF AND, I RECEIVED MY ORDER IN SUCH A VERY SHORT TIME,AND BECAUSE OF THAT,I AM ALREADY LOSING WEIGHT! IT'S MAKES FOR A GREAT DAY WHEN I WEIGH MY- SEF AND I FIND OUT THAT I HAVE LOST A COUPLE OF MORE PO- UNDS.I ALSO DO THE "SPEED UP YOUR METABOLISM TRICK",WH- ERE YOU DIET ONE DAY AND ARE OFF THE NEXT,AND YOU DRINK DIET GREEN TEA AND AND EAT "DIET TYPE " OF MEALS.IT DOES HELP.I ALSO TRY TO EAT FOODS THAT "BURN CALORIES" ON "DIET DAYS".
PERFUMO Irene L
71 Days
The package arrived in good condition
The package arrived in good condition. It is too soon to say how effective the S-Acetyl-Glutathione is as I have taken only 1 capsule.
WRIGHT Connie
73 Days
Great people
Great people, friendly, helpful and competent!
WHITEHILL Claude Steven
75 Days
Ease of ordering and customer service.
Ease of ordering and customer service.
CARTER Rhonda
81 Days
Good product
Good product, value and price. Arrived ahead of promise.
El Capt
82 Days
Excellent products
Excellent products. High quality and outstanding customer service! Thank you!
BUISSON Laurence
84 Days
Very quick shipping and…
Very quick shipping and deliveries.Customer service is also quite efficient.
Norman
93 Days
Fast shipping
Fast shipping, fair prices.
Yelgnit
93 Days
ABOVE & BEYOND
Great product, received in a timely manner…thank you
DOMINIC
94 Days
BUYING IN SUPER SMART IN U.S.
There were some problems buying a subsidiary in the U.S., but in the end, I did it!
MENDEZ TELLEZ GIRON Jose
94 Days
Amazing products
Amazing products ! I recommend 100%
BLASIAK Pierre
96 Days
They have what I need
I was able to buy a supplement that is very difficult to find in US, so it makes me happy! The website is easy to navigate. Fast and free shipping (over $25)
Eva
100 Days
Good all around service with a few…
Good all around service with a few hiccoughs.
PODLAHA Helmut
108 Days
Super fast shipping and a quality…
Super fast shipping and a quality product
DOTY Michael