Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
About our supplements
Frequently asked questions
Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
At Supersmart, product quality is our one of our absolute priorities. If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
Through our Affiliate Program, you can add banners, logos, or links to our products on your website, in your emails, or on your social media. It is by following these incentives that your visitors may purchase Supersmart products. And if one of our products is purchased through your website, you are paid a commission for each sale.
Our rule of thumb is no allergens, and the only exception is justified and flagged up. We use the minimum number of excipients, which are always listed in the ‘other ingredients’ section of our nutritional information. However, those excipients are entirely natural!
However, many food allergies actually concern very common products such as eggs, milk, shellfish, nuts (almonds, hazelnuts, cashews...), etc. That is why we systematically mention their presence in our supplements.
Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
When we develop a product, neither the cost price nor the retail price enter the equation. We use the same ingredients as those validated in scientific studies, in the same forms, and at the same doses. We use delivery systems guaranteed to provide the highest bioavailability. We then apply profit margins in line with industry standards and never manipulate the retail price.
Any questions?
Phone
+1 (786) 522-3907
From 9 am to 6 pm (EST)
69 Days
A very trustful site
A very trustful site. New products for various symptoms.
Larry
69 Days
Great service
Great service
ESTES Lk
70 Days
This supplement gives excellent results…
This supplement gives excellent results from injuries. I suffered 30 months from a Fall. Healing from taking BPC 157 was incredible. God bless you for marketing this product! ♥️
Merilee Estes
72 Days
Good quality products and on time…
Good quality products and on time delivery
RICHARD
74 Days
Great customer service and fast…
Great customer service and fast shipping. The rep I spoke to went the extra mile to get me the correct answer to my question. The product I received is great.
Sharon Stieber
76 Days
This was a recurring order
This was a recurring order. The discount is a major factor.
Larry
78 Days
Do you like really good companies
Do you like really good companies? Then you'll love supersmart
Brandon West
78 Days
I have been buying BPC=157 from them…
I have been buying BPC=157 from them for months. I have seen huge benefits and they have had the lowest price except it has gone up substantially as of late.
DUNSTON John
82 Days
Great choices with noted benefits.
Great choices with noted benefits.
Larry
85 Days
Great Product BPC157 with always on…
Great Product BPC157 with always on time service!
Wm Still
87 Days
Supersmart is a reliable company
Supersmart is a reliable company. I know my product will arrive, and I am always charged exactly as ordered. Supersmart carries high-quality supplements. My last package, the Mastic Gum package is badly deformed from the shipment, but I checked inside and the content is preserved in tact.
Diane
88 Days
Fast Shipping ..........
Fast Shipping ........... TY
SCOTT Mark
88 Days
Fantastic products with quick shipping
Fantastic products with quick shipping. I ordered the epitalon and received it promptly. I’ve been using it for a week now and feel like I’m getting better sleep, I would recommend SuperSmart products.
BECK Michael
389 Days
Productos excelentes
Productos excelentes Entrega a tiempo
VINAS Marta Noemi
389 Days
Productos excelentes
Productos excelentes Entrega a tiempo
VINAS Marta Noemi